Yahoo is committed to creating and maintaining a safer online experience for everyone.
Here are some tips to help you navigate the Yahoo network more safely and securely.
What to do if…
You forgot your Password. Reset it
You suspect your account has been phished (someone acquired confidential information deceitfully). Take action!
Spam is being sent from your Yahoo Mail Account. Read about important next steps.
Your child wants an email account. Sign up for a family account.
Someone is bothering you by email. Report potential threats and/or harassment at the Yahoo Help Center.
You receive unsolicited contact on Yahoo Messenger. Read about tools available to improve your experience.
You receive an email soliciting your confidential information. Don’t respond! Read tips on how to help prevent this in the future using Yahoo Mail features.
You see abuse. Report it.
Tools for sign-in
Create a Sign in Seal
A sign in seal is a secret message or image that you choose. Yahoo sign-in pages will display your sign in seal to let you know you’re on a legitimate Yahoo site. To create your sign in seal, visit the Yahoo Help Center.
Activate Second sign-in verification
If Yahoo doesn’t recognize the device or location you are signing in from, second sign in verification will prompt an added layer of protection by requesting additional verification information. Find out more about activating second sign-in verification.
Look for HTTPS
Proactively check if a website you visit is HTTP Secure (aka HTTPS). If visited URL begins with the characters “https”, the information that you send will have an added layer of encryption. Visiting an “https” site offers additional protection that makes it much more difficult for outside influences on the network to disrupt the information you send.
Tools for once you’re signed in
Awareness is key. Ask yourself regularly: Who is contacting me, and what do they want? Yahoo builds in certain indicators to try and help you identify an email is from us. Know the signs. Even if an email appears to be from a trusted pal, if it seems odd or asks you to click on links without context, don’t respond or click on the links. Play it safe. For more information, visit the Yahoo Help Center.
Take steps for computer and device security
Outside of the tools Yahoo can provide, the security of your computer system or device you use is important. Regularly maintaining up to date security software and being aware of privacy settings can provide added protection and help build a better online experience. For additional information on the importance of these steps, visit the Yahoo Security Center.
Update your password and keep it secure
You have access on Yahoo to change your password from within your account. Be sure to keep it private and make it unique. Check out Yahoo tips on choosing a safe password.